Health and Safety policy

Man and Van Borough Health and Safety Policy

Man and Van Borough is committed to providing a safe and healthy working environment for our employees, contractors, customers, and members of the public who may be affected by our removal and transport activities. This Health and Safety Policy sets out our approach to managing risks associated with moving, handling, loading, transport, and related services.

Our Health and Safety Objectives

Our primary objective is to prevent accidents, injuries, and work-related ill health. We will do this by identifying hazards, assessing risks, and implementing suitable control measures across all aspects of our removal services. We aim to continually improve our health and safety performance and to foster a culture where safety is an integral part of every task.

Management Responsibilities

The management of Man and Van Borough has overall responsibility for ensuring that this Health and Safety Policy is implemented effectively. Management will:

Provide and maintain safe systems of work for all removal and transport activities, including packing, loading, unloading, and driving. Ensure that vehicles, lifting equipment, and tools are maintained in a safe and serviceable condition. Allocate appropriate resources for health and safety, including training, supervision, and necessary equipment. Review and update risk assessments and safe working procedures regularly, and whenever there are significant changes in operations. Investigate accidents, near misses, and safety concerns promptly to identify root causes and implement corrective actions.

Employee Responsibilities

Every employee has a duty to take reasonable care of their own health and safety and that of others who may be affected by their work. Employees must:

Follow all safety instructions, procedures, and guidance provided by Man and Van Borough. Use vehicles, tools, and equipment only for their intended purposes and in accordance with training. Wear any personal protective equipment provided, and report any defects or problems immediately. Report accidents, incidents, near misses, or unsafe conditions to their supervisor without delay. Co-operate with any investigation, audit, or safety initiative that aims to improve working practices.

Risk Assessment and Safe Working Practices

We carry out risk assessments for key activities, including manual handling of furniture and boxes, lifting and carrying up or down stairs, loading and unloading vehicles, securing loads for transport, driving and roadside work, and working in or near customer premises. Based on these assessments, we implement safe systems of work designed to reduce risks so far as reasonably practicable.

Where necessary, we will adapt our working methods to suit the specific conditions at a property, such as narrow stairways, restricted access, uneven surfaces, or shared entrances. Staff are instructed to stop work and seek guidance if they believe conditions are unsafe or significantly different from what was anticipated.

Manual Handling and Use of Equipment

Manual handling is central to our removal services, and we recognise the potential for musculoskeletal injuries. To minimise these risks, we:

Provide training in correct lifting and carrying techniques, team lifting, and the use of handling aids. Plan lifting tasks in advance, considering the weight, size, and shape of items to be moved. Use trolleys, dollies, straps, and other aids where appropriate to reduce strain. Avoid unnecessary lifting where items can be dismantled or moved in stages. Ensure staff do not exceed their personal capability and are encouraged to request assistance when required.

All equipment used for moving and securing loads is selected for suitability and maintained in good condition. Damaged or defective equipment must be taken out of use immediately and reported to management.

Vehicle and Driving Safety

Our vehicles are central to our operations and must be operated safely at all times. Man and Van Borough will:

Ensure vehicles are regularly inspected, serviced, and kept in roadworthy condition. Provide suitable equipment within vehicles for securing loads and protecting goods. Instruct drivers on safe loading, safe driving techniques, and route planning. Require drivers to comply with relevant traffic laws, speed limits, and parking rules. Ensure drivers are fit to drive and not under the influence of alcohol, drugs, or any substance that could impair performance.

Drivers are responsible for conducting basic pre-use checks of vehicles and reporting any defects or concerns before commencing journeys.

Customer Premises and Public Safety

Our crews often work within customer homes, business premises, shared buildings, and public areas. We will take reasonable steps to ensure that our work does not put customers, visitors, or members of the public at risk. This includes:

Maintaining clear walkways where possible and avoiding trip hazards such as trailing straps or loose packaging. Using appropriate lifting techniques and communication when carrying large items through confined spaces. Taking care to prevent damage to property, fixtures, and fittings that could create secondary hazards. Managing vehicle positioning, loading, and unloading so that doorways, pavements, and access routes remain as safe as possible.

Training, Information, and Supervision

All staff receive appropriate training and information relevant to their roles. This may include induction training covering general health and safety responsibilities, task-specific training for manual handling and use of handling aids, training on vehicle safety, load securing and route awareness, and instruction on incident reporting and emergency procedures. Supervisors and senior staff provide day-to-day guidance and monitoring to ensure that safe working practices are applied consistently.

Accident Reporting and Emergency Procedures

All accidents, injuries, near misses, and damage incidents must be reported as soon as reasonably practicable. We keep records of these events and review them to identify patterns or areas for improvement. In the event of an emergency, such as fire, serious injury, or road traffic collision, staff must follow relevant procedures, prioritising the safety of people, contacting the emergency services where necessary, and informing management as soon as it is safe to do so.

Monitoring, Review, and Continuous Improvement

Man and Van Borough monitors health and safety performance through incident reports, staff feedback, and periodic reviews of working methods. This policy will be reviewed regularly and updated when needed to reflect changes in our operations, legal requirements, or industry best practice. We encourage staff to suggest improvements and to raise any health and safety concerns so that we can continue to enhance the safety and quality of our removal services.



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Contact us

Company name: Man and Van Borough Ltd.
Opening Hours:
Monday to Sunday, 07:00-00:00

Street address: 176C Grosvenor Terrace
Postal code: SE5 0NL
City: London
Country: United Kingdom

Latitude: 51.4806330 Longitude: -0.1009130
E-mail:
[email protected]

Web:
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